TERMS AND CONDITIONS
The RS Cosmetic Clinic Website is a virtual clinic that brings to your attention, the services of Dr. Heba, Professor of cosmetic surgery.
The Client's obligations
The Client acknowledges and agrees that they shall:
- Co-operate with the Coordinator as the Coordinator reasonably requires;
- Provide to the Coordinator such information and documentation as the
Coordinator reasonably requires.
Protection of confidential information
The clinic will use the Client's personal information only to enable it to carry out the services required. The clinic will disclose such information to the Suppliers for these purposes and may keep the Client's information for a reasonable period following the conclusion of this Agreement to discuss any services in the future or to facilitate the Supplier.
By signing this Agreement the Client unreservedly consents to the clinic processing the Client's sensitive personal data including any relevant health data for the purposes of providing medical and travel services. The Client also consents to the clinic transferring such information to the Suppliers of services in the UK and in Egypt which may not provide the same level of data protection as the client's country of origin and which may not have any data protection laws.
The Client has a right to ask for a copy of their information for which the clinic may charge a small fee and to correct any inaccuracies in the Client's data.
If the Client gives the clinic information about another person, the Client confirms that the other person has appointed the Client to act on his/her behalf and has agreed the Client can:
- Give consent on his/her behalf to the processing of his/her personal data (including any sensitive personal data);
- Give consent to the transfer of his/her personal data abroad;
- Receive on his/her behalf any data protection notices
The obligations of Clauses 1 to 3 shall not apply to any information which:
- Was known or in the possession of the Coordinator
before it was provided to the Coordinator by the Client;
- Is, or becomes, publicly available through no fault of the
- Is provided to the Coordinator without restriction or disclosure by a third party, who did not breach any confidentiality obligations by making such a disclosure;
- Was developed by the Coordinator (or on its behalf) who had no direct access to, or use or knowledge of the information supplied by the Client; or
- Is required to be disclosed, by a court order of competent jurisdiction.
All material on this website is the copyright of Suttons RSC Services Ltd provided for and specified by, the RS Cosmetic Clinic and or its affiliates and subsidiary companies and all rights are reserved. You may download or retrieve materials on this website for your own personal use, but not for any other purpose. You may not copy, modify, publish, broadcast, adopt, amend or distribute any of our material without our prior permission.
The clinic is entitled to charge the Client for expenses reasonably incurred in the performance of the services provided:
For both the medical package and the travel package a deposit of around 25% of the costs (with the medical package this will be up to £500) and will be needed from the client as soon as arrangements are finalised so that appointments, services and facilities can be booked to provide the expected treatment, accommodation and travel, transfers and where indicated flights. The remainder of the payment can be taken before travel (at least one month before travel) for your convenience, or if this is difficult cash ( and cash only must be available for payment at the time of consultation but before the surgery. For the travel package full payment is requested eight weeks before travel.
With regard to reclamation of payment for the medical package, upon cancellation of arrangements by the client the following conditions apply. Full payment refund minus the deposit is automatic whatever the circumstances. With regard to the deposit, if cancellation is over one month before intended travel, the deposit will be returned minus the coordinator's fee, (which is at the discretion of the coordinator and dependent on the work done). If it is between one month and one week before travel 50% will be retained. If cancellation is left until less than one week the full deposit will be retained.
In the case of cosmetic surgery, if the client travels to have the surgery but for some reason the surgery cannot be carried out because of a medical problem that was identified on the pre assessment form, half the deposit will be returned. If after consultation, the decision for cancellation of surgery is made by the client, or because of some pre existing medical problem not outlined on the pre assessment form the deposit will be retained to cover expenses.
Full payment is requested for the travel package eight weeks before travel. As is usual with all travel companies payments for travel arrangements cannot be refunded once payment has been made. Payments by credit card will incur a service charge of 3%.
The clinic expressly does not warrant that any result or objective whether stated in this Agreement or not shall be achieved, be achievable or be attained at all or by a given date or any other date.
The Client acknowledges that, in entering into this Agreement, it does not do so in reliance on any representation, warranty or other provision except as expressly provided in this Agreement, and any conditions, warranties or other terms implied by statute or common law are excluded from this Agreement to the fullest extent permitted by law. Nothing in this Agreement excludes liability for fraud.
The Client acknowledges that the clinic acts for the Supplier as an agent only and therefore the clinic has no liability in respect of any claims of the Client arising from, either directly or indirectly, any actions, torts, negligence, omissions or such other actions of the Supplier.
The Client acknowledges that as the clinic is only acting as agent for the Supplier, the clinic makes no warranties that any treatment or services received as a direct or indirect result of the provision of the Facilitation Services will be fit for their particular purpose or that they will be of satisfactory quality.
The Client acknowledges that the clinic will be arranging for the Supplier to make contact with the Client and the clinic will be transferring those relevant personal details of the Client necessary to enable the Supplier to contact the Client in this respect.
The Client acknowledges that the clinic does not accept any liability, of whatever nature, for the acts, omissions or default, whether negligent or otherwise, of hospitals, doctors, dentists, hotels and other providers of goods and services to the Client directly or indirectly in connection with any package organised by the Suppliers on the Client's behalf.
The clinic may terminate this Agreement immediately by giving notice to the Client if the person whom the Client believes will perform the Services becomes unavailable to carry out the Services.
The clinic shall not have any liability under or be deemed to be in breach of this Agreement for any delays or failures in performance of this Agreement which result from circumstances beyond the reasonable control of the clinic. The clinic if affected by such circumstances shall notify the Client when such circumstances cause a delay or failure in performance and when they cease to do so.
This Agreement contains the whole agreement between the parties and supersedes and replaces any prior written or oral agreements, representations or understandings between them. The parties confirm that they have not entered into this Agreement on the basis of any representation that is not expressly incorporated into this Agreement. Nothing in this Agreement excludes liability for fraud.
If any provision of this Agreement is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this Agreement.
This Agreement is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.